[OGo-Discuss] OGo and asterisk

chris h discuss@opengroupware.org
Mon, 20 Nov 2006 07:40:56 -0500


On Monday 20 November 2006 01:07, Sebastian Reitenbach wrote:

> yes, therefore I think, in the personsUI, having a tab, "voice mails",
> where these users
> could manage their voice mails would be great. maybe activateable via a
> Default, as an
> alternative to managing the mails in the imap server.

Asterisk ships with a program to have voicemail accessible via a web front 
end. See

http://www.voip-info.org/wiki/index.php?page=Asterisk+gui+vmail.cgi

as voicemail is stored in /var/spool/asterisk/voicemail/ this could easily be 
made accessible via OGo by various means as they are simple files (assuming 
one has the talent to do so..:))

Alternatively this spool can be monitored for new content as well, which I 
believe asterisk already does. Finally as a basic fallback a simple Iframe 
should be able to render the output of this program in OGo. 


> When a user edits, forwards, ... a voice message, then it should keep the
> X-Asterisk
> headers intact.

In Canada at least its considered very poor practice to forward voice mail to 
a third party as its a breach of privacy and business ethics. If however you 
mean forwarding the voicemail to yourself on a different number, phone or 
email address then asterisk already has this capability. For example my 
office number is A, my alternate number at the office is B, my cell number is 
C and my email address (dedicated for voice mail) is D. 

Asterisk can be managed to try all those contact numbers sequentially with a 
final fall back of sending a voicemail to my email address should all others 
default to no answer.

I think what is needed is a brief discussion on the management of 
commercial/business voice mail, some standard practices or protocals and then 
a discussion on implementation. 

Thanks for starting this thread.

/ch