[OGo-Discuss] OGo and asterisk

[chris h]

On Tuesday 21 November 2006 10:37, Adam Tauno Williams wrote:


> In all but the smallest organizations a large percentage of voice
> mails will be of internal origin,  and forwarding is a normal practice.

Interesting. I worked for two of the largest corps in Canada for over 15 
years. Forwarding voice mail from the recipient to someone else was 
considered; (1) rude, (2) a violation of privacy legislation, (3) contrary to 
corp policies and was "verboten". Sure it was done but not indiscriminately. 
The preferred method was to call the person over to who you wanted to forward 
the message too and listen to it on speaker phone together, typically 
followed by..."so what do we do now..:)". I worked for eng consulting firms. 

> >> I think what is needed is a brief discussion on the management of
> >> commercial/business voice mail, some standard practices or
> >> protocals and then
> >> a discussion on implementation.
> >
> > yes, makes a lot of sense ;)
> > as mentioned above, at least a secretary has sometimes to forward a
> > voice mail to other  users mailboxes. this is done right now by
> > calling the voice mail box, and then in the
> > advanced options, she has the possibility to forward it.

Perhaps were are talking about different things. What I am used too is a 
receptionist routing an incomming call to the recipient for the purpose of 
contact or leaving a message. Voice messages are almost never left with the 
receptionist in the scenarios Im used too. On the recipient end, the comments 
above apply.

<snip>

> If the voice mail messages are in the filesystem then cron and the
> find command should be adequate. :)

Yes exactly.

/ch