[OGo-Discuss] OGo and asterisk

[chris h]

On Tuesday 21 November 2006 10:27, Adam Tauno Williams wrote:

> > I think what is needed is a brief discussion on the management of
> > commercial/business voice mail, some standard practices or protocals and
> > then a discussion on implementation.
>
> What do you want to know?  I'm familiar with Cisco's AVID (sp?) and
> Nortel's CallPilot. 

That's extremely important information. However is a discussion on the value 
or non value of technical hardware implementations. 

What I was referring too is a discussion on what is considered standard 
practice for managing voicemail from a corp or client perspective. In other 
words a high level design discussion. Obviousely as you pointed out, policies 
and procedures for managing voice mail are different in different locals so 
for an international project like OGo to make such an implementation viable, 
there needs to be (a) some flexability in the design or (b) a design that can 
be allow for user input to align the workflow of voicemail message to meet 
specific corp criteria. Should a singular method be developed, its 
implementation would be limited as it forces users to comply with a technical 
solution that may or may not be consistant with internal requirements or 
policies and therefor not get implemented. 

Just my 2 cents (cdn)...:)

/ch