[OGo-Discuss] OGo and asterisk
Sebastian Reitenbach
discuss@opengroupware.org
Tue, 21 Nov 2006 17:38:39 +0100
Hi,
>
> In all but the smallest organizations a large percentage of voice
> mails will be of internal origin, and forwarding is a normal practice.
>
> >> I think what is needed is a brief discussion on the management of
> >> commercial/business voice mail, some standard practices or
> >> protocals and then
> >> a discussion on implementation.
> > yes, makes a lot of sense ;)
> > as mentioned above, at least a secretary has sometimes to forward a
> > voice mail to other users mailboxes. this is done right now by
> > calling the voice mail box, and then in the
> > advanced options, she has the possibility to forward it.
>
> I've never used Asterisk for voice mail, but on all commerical
> systems you just hit something like "2" while listening to a voice
> mail and then enter the mailbox to forward it to.
yes, I do not know the exact number, but that is the way to forward a message
while
listening to it.
>
> > also subfolders in the voice mail box, will be useful too, not to forget the
> > ability to filter voice mails like e-mails, regarding called number,
> > callee, ... and to drop them in a subfolder instead of the inbox.
>
> Maybe, but these are featues almost no 'normal user' uses. Most
> people walk through there voice mail inbox sequentially and either
> save, forward, or delete a message. Save operaes simply as a way to
> move a message out of the inbox to a "saved" folder; with ~300 voice
> mail users I think I've seen less than a dozen mailboxes with
> subfolders beyond "Saved". It is the nature of voice mails that they
> are usually highly context sensitive and of little archival value.
>
> > it would be great to be allow to set an expiration time to a give
> > subfolder, to expire
> > messages older than that automatically.
>
> If you forward the messages to an IMAP server then this is already
> supported; at least by Cyrus.
>
> If the voice mail messages are in the filesystem then cron and the
> find command should be adequate. :)
yes, and afaik, just removing the files shouldn't harm the asterisk.
kind regards
sebastian