[OGo-Discuss] OGo and asterisk, SUMMARY

[chris h]

On Thursday 23 November 2006 02:18, Sebastian Reitenbach wrote:

> did I miss something, please add it to the list?

One option that would be very helpful would be an option to tag a voicemail 
message and associate it with a particular task or project similar how 
contacts and tasks can be associated with a project. 

The reason for this is simple. In an engineering firm for example, all 
outbound and inbound calls are briefly summarized in your own personal 
journal. Very short statements giving time, date and brief summary. This 
journal may be electronic or paper. The reason for this is simple. Should a 
client pursue a dispute and elevate it to a level of legal challenge the only 
evidence accepted in court is your personal journal and of course any further 
supporting documentation in hard copy. In short your personal journal is your 
best legal defense and best friend when it comes to managing projects. 

Example daily log entry into my personal journal. 

Phone log:
Mr. So_and_So called on July 12 @ 14;20 to discuss the lateness of the 
project. I advised him that its best to discuss this matter with the Project 
Manager as I am only one of the consultants on the job and not responsible 
for the over all schedule. 

Followup: 
PM contacted 12 July @ 14:30 that Mr. So_and_So called to review the project 
schedule. 

HTH's 

/ch