[OGo-Discuss] OGo and asterisk, SUMMARY

[Adam Tauno Williams]

>> did I miss something, please add it to the list?
> One option that would be very helpful would be an option to tag a voicemai=
l
> message and associate it with a particular task or project similar how
> contacts and tasks can be associated with a project.

If the voice mail is an e-mail attachment this is already possible;  =20
simply move the attachment into the documents of a project (already =20
supported) and possibly create an object link.

> The reason for this is simple. In an engineering firm for example, all
> outbound and inbound calls are briefly summarized in your own personal
> journal. Very short statements giving time, date and brief summary. This
> journal may be electronic or paper. The reason for this is simple. Should =
a
> client pursue a dispute and elevate it to a level of legal challenge the o=
nly
> evidence accepted in court is your personal journal and of course any furt=
her
> supporting documentation in hard copy. In short your personal journal is y=
our
> best legal defense and best friend when it comes to managing projects.
> Example daily log entry into my personal journal.

What it seems like to me is that this could be solved either with the =20
journal -
http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=3D39
http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=3D370 - and/or -
http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=3D535 (making =20
comments on documents).

I am more and more thinking, not because of just this but other things =20
as well, that a general purpose journal application is what would be =20
most generally useful.  Making entries with just owner, date stamp, =20
and comment and allow entries to have object links to other entries.  =20
This would allow 'comments' on just about everything in one fell =20
swoop;  it would also be easy to read/view/display via RSS or one of =20
the <cough>standard</cough> BLOG APIs.

http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=3D235
http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=3D675
http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=3D1375

Add an enhancement to add permissions to journal entries an you could =20
use it for lots of things;  users could use it as a simple means to =20
publish information to other users.

Doesn't current versions of Outlook even support a journal?

I think it is very important to keep things general-purpose;  if =20
people need very specific functionality OGo provides to means for =20
users to construct front-ends to the general purpose functionality via =20
an intranet or other means.