[OGo-Discuss] Re: [OGo-Users] Some impressions and commentsabout OGo

[Sebastian Reitenbach]

discuss@opengroupware.org wrote: 
> > > > Customized configurations, yes.  If you've ever dealt with the 
dialpan
> > > > of a PBX at a site with > 100 people..... yep, I'd pay somebody to 
do
> > > > that. :)
> > Then take a look at freepbx: http://www.freepbx.org/
> 
> This wasn't a complaint against Asterisk.  We don't even use Asterisk,
well, no, I didn't took it as that.
> but I have 16 Nortel PBXs (with VOIP).  They provide a decent GUI for
> configuration.  It is just that the problem is complex,  corporations
> want call pools and after-hours plans, and when A doesn't answer go to
> B, and if B doesn't answer ring pool C x number of times........
> Multiply that by many departments.  Dialpans are just a nightmare of
> tedium regardless of phone system.
I know that very well. The only other Telephone system was an Avaya Tenovis 
based VoIP/ISDN system, but it was crap in case of extensibility and 
maintainability (need to run some expensive windows tool for management, or 
buy expensive support for even just addding or changing an internal 
extension or mailbox).
At least for smaller companies, that won't spent too much money into a 
telephone system, with e.g. freepbx or some similar interface to it, 
Asterisk is a damn cheap alternative compared to others.

> 
> A *beautiful* candidate for out sourcing!  *OUT* sourcing, as in, far
> far away for me.  :)
At least what I can say to Asterisk or CallWeaver, it takes a little time to 
get used to it to write useful dial plans manually, but its rather easy to 
start, when you e.g. start with using such a webinterface, and then reverse 
engineer the dial plan with the available documentation.

> 
> > It's easy to use, higly customizable, also beyond the webui.
> > But that gets a bit off topic.
even more ;)

Sebastian