[OGo-Discuss] phone call information to contacts in ogo

Adam Tauno Williams discuss@opengroupware.org
Thu, 13 Dec 2007 07:35:43 -0500


On Thu, 2007-12-13 at 13:02 +0100, Helge Hess wrote:
> On 13.12.2007, at 10:44, Sebastian Reitenbach wrote:
> > Either the asterisk/callweaver is writing the information directly  
> > into the ogo database then, or is using an own database, and the  
> > info is synced to the ogo database. At least that would be sth. I  
> > think I could implement, as I have no idea how to deal with two  
> > different databases at the same time, as the telephone numbers have  
> > to be compared between these two.
> I think there is nothing bad about storing a call log in the OGo  
> database. Though you should choose a better (more unique) table name!
> Wrt permissions, I guess the phone calls itself should be private in  
> any case but it would be nice if the users could create a note on a  
> call. (which can have arbitary permission assignments).

I think the real solution is to add notes support to contacts;  notes
can already have a type. So you'd just create a note type of "call" if
you need to differentiate.

Supporting notes on contacts solves lots of issues.

Notes, being documents, I think already support permissions if someone
needed them.  I know that for a call log to be useful to us it would
have to support some at least rudimentary permissions.

> Personally I wouldn't want to have yet another tab in the person  
> viewer for just a call log. A generic journal would be nice, but also  
> a lot of work.