[OGo-Discuss] CTI Integration
Adam Tauno Williams
discuss@opengroupware.org
Wed, 28 Mar 2007 07:55:04 -0400
> >>in SkyDialNumber.m, in (NSString *)activeCTITelephone, a Default
> >>CTIRemoteHostToDevice is checked, to map the client hosts with
> >>telephone
> >>device. This is fine with "older" telephone systems, but not really
> >>useful in a modern world,
> >Only that the far majority of the modern world still uses phones
> >attached to a specific place, even if its VoIP one ;-)
> >>where the telephones are more or less mobile, e.g. I log
> >>in from any host, and my telephone number is still the same,
> >>because I use a
> >>softphone.
> >Yes, some people do that :-)
> yes, they do, massively, assume some sales people, stuffed with a voip
> client on their notebook, connected via VPN to the company, or employees
> working at home, ... In my eyes, this is a rapidly growing group of
> telephone users, which not uses static assigned desktops to notebooks.
It is an entirely aside arguement, but road worriors using VOIP over a
VPN? No way; an intranet via HTTP is barely usable over most mobile
VPN solutions. We've just completed a test of Verizon's much-touted
EvDO "broadband". It would cause most of our salespeople to develop
premature balding; getting any kind of sustained throughput is really
really unlikely.
But I'll buy into your part about home users, although I still suspect
they constitute sub-1% of the work force using a PBX or PBX-like. But
even in that case [connected over a true broadband VPN] you will have
the ability to resolve the device name (DNS/WINS). Very little of the
technology of a modern WAN/LAN works well at all without DNS/WINS,
including Kerberos and CIFS.