[OGo-Discuss] CTI Integration

Helge Hess discuss@opengroupware.org
Wed, 28 Mar 2007 14:07:26 +0200


On Mar 28, 2007, at 14:01, Adam Tauno Williams wrote:
> Although it might make just as
> much sense to go-around and look at the user's account in LDAP (I  
> image
> most shops with PBXs, VOIP, etc... are also using a directory).

Hm, yes. But the proper way to do this is to expose the LDAP record  
associated with the current account. So its in the same category  
(check login account numbers).

The dialer should not have special code to query LDAP, IMHO. Unless  
of course its a dialer for a specific PBX with some for of embedded  
directory.

BTW: can Asterisk be configured to extract phone numbers from the OGo  
SQL database? That would be quite cool! :-)

Greets,
   Helge
-- 
Helge Hess
http://www.helgehess.eu