[OGo-Discuss] CTI Integration

Sebastian Reitenbach discuss@opengroupware.org
Wed, 28 Mar 2007 15:41:17 +0200


discuss@opengroupware.org wrote: 
> On Mar 28, 2007, at 12:49, Sebastian Reitenbach wrote:
> > yes, they do, massively, assume some sales people, stuffed with a voip
> > client on their notebook, connected via VPN to the company, or  
> > employees
> > working at home, ... In my eyes, this is a rapidly growing group of
> > telephone users, which not uses static assigned desktops to notebooks.
> 
> Yes, but its still a very small minority. I suppose it isn't even 1%  
> of the installed PBXes, including VoIP ones. Whatever ...
> 
> >> Yes. Its for inhouse operation.
> > Terminal servers are used inhouse, at least what I mean with  
> > terminal server
> > in the old unix style, e.g. a lot of people connect vi X or NX to a  
> > powerful
> > station, to work on this one, If they access the groupware, they  
> > all come
> > from that one IP address. I think this is also not too uncommon usage.
> 
> Again, some people do this, but its obviously an even smaller  
> minority. And extremly uncommon (the far majority of users just have  
> a Windows PC).
> 
> Anyways, I'm not complaining :-) If you want to add support for such  
> setups, feel free to do so! :-)
OK, I'll do, I just wanted to make my point clear ;)



> >
> > I was already wondering, what this is used for, now I now ;P
> 
> That looks pretty weird, but no.
yes, indeed, ;P

> 
> Assuming that your PBX has a common prefix (or suffix), you would  
> just check all the numbers of the account for that prefix and then  
> use that number to connect his phone.
> Sounds like the obvious thing to do.
I know what you mean, I think I will create a default, that contains the 
pattern that I will then match with the telephone numbers.



> 
> > but when I then add a NSLog(@"blah whathever"); into the method in
> > OpenGroupware+CTI.m I do not see the output on the command line  
> > showing up.
> 
> Which obviously implies that the method isn't called. Can't say what  
> you did, use GDB to trace the flow.
I'll do that later.

thanks
Sebastian