[OGo-Outlook] Ms Office Outlook unable to expand the folder

[Helge Hess]

On Oct 2, 2006, at 23:18, David Lynum wrote:
> MS Office Outlook unable to expand the folder.  500 Internal Server  
> Error.  Happened when trying to expand the 'groups' folder.  Also,  
> for the same user, when I click on either contacts or companies I  
> get the error 'Unable to display the folder.  404 not found'.

Hard to tell w/o logfile information. Not being able to expand is  
usally the result of new Outlook MAPI properties (this fact is logged  
in the SX ZideStore logfile).

> Could these be related to licensing for the zidelook plug-in?

I think licensing issues should result in a 409 or 419 (payment  
required), don't remember.

> I have about 30 or so users I need to connect to ogo via the  
> Outlook/Zidelook plug-in.  So far I have about 5 or 6 connected.

Licensing is per Outlook user (login), not per connection.

Greets,
   Helge
-- 
Helge Hess
http://docs.opengroupware.org/Members/helge/