[OGo-Outlook] Ms Office Outlook unable to expand the folder

[David Lynum]

Helge,

I see (3) zidestore log files: skyrix-zidestore.err, 
skyrix-zidestore.err-20060628, skyrix-zidestore.out.  I'm sure that I 
can ignore the 2nd .err file.  So which of the other two should I focus 
on?  What am I looking for in the log file?

Thanks,

David

Helge Hess wrote:
> On Oct 2, 2006, at 23:18, David Lynum wrote:
>> MS Office Outlook unable to expand the folder.  500 Internal Server 
>> Error.  Happened when trying to expand the 'groups' folder.  Also, 
>> for the same user, when I click on either contacts or companies I get 
>> the error 'Unable to display the folder.  404 not found'.
>
> Hard to tell w/o logfile information. Not being able to expand is 
> usally the result of new Outlook MAPI properties (this fact is logged 
> in the SX ZideStore logfile).
>
>> Could these be related to licensing for the zidelook plug-in?
>
> I think licensing issues should result in a 409 or 419 (payment 
> required), don't remember.
>
>> I have about 30 or so users I need to connect to ogo via the 
>> Outlook/Zidelook plug-in.  So far I have about 5 or 6 connected.
>
> Licensing is per Outlook user (login), not per connection.
>
> Greets,
>   Helge
> --Helge Hess
> http://docs.opengroupware.org/Members/helge/
>
>
> --OpenGroupware.org Outlook
> outlook@opengroupware.org
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>