[OGo-Users] Project files disappeared

[Eduardo Elgueta]

On 11/1/06, Adam Tauno Williams <adam@morrison-ind.com> wrote:
> On Wed, 2006-11-01 at 12:05 -0300, Eduardo Elgueta wrote:
> > On 10/31/06, Adam Tauno Williams <adam@morrison-ind.com> wrote:
> > > > We were using OGo 1.0beta.2. After we upgraded to 1.1.5 we see no
> > > > project files. However, if I try to upload the files again, zidestore
> > > > reports the path already exists (like if the files are already there).
> > > Did you make sure your defaults are the same?  Are you uploading via
> > > ZideStore or the WebUI?
> > AFAIK, Defaults are the same (the old server died, so I'm not a
> > hundred percent sure).
>
> You should add your Defaults to your backup procedure. :)
Oh yes! We're doing that now.

> > What are relevant defaults that could cause
> > this behaviuor? The problem happens both via ZideStore and WebUI.
>
> SkyFSPath ("/var/lib/opengroupware.org/fs") for filesystem projects.
> I'm not certain what the one for DB projects is,  the default Default
> should be correct (usually "/var/lib/opengroupware.org/documents")
All of our projects are db based. I thought documets were stored in
the db in this case! Should I copy files from the old server to the
new one? (It's being serviced and it'll be ready tomorrow)

> Also make sure your permissions are OK.  "~/documents" being rwx for
> your ogo user.
checked.

> Can you save user defaults correctly?  They save to the same place as
> BLOBs (documents for database projects).
yup.

> > > > Sounds like we need to upgrade the database schema. If so, how is this done?
> > > Unlikely.
> > What else, then?
>
> I'd assume either location or file permissions; assuming you have a good
> restore of your lost database.  The database schema hasn't changed for
> ages.
The database it's in a different server which has had no problem so
far. It's not a restore.

> Do you see the documents listed in the projects?  IE, they are listed
> but not accessible?  Or do they just not appear?
No, I don't see them listed, they don't appear. When I try to upload a
file I know was there before but it's not seen, I get the error.
Completely new files have no problem.

Thanx again.