[OGo-Users] System hangs on exporting.

[Adam Tauno Williams]

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On Tue, 2007-08-21 at 08:23 -0400, Benjamin Pollack wrote:
> One issue I've been having for some time now is that when I create,=20
> delete, or modify a user within OGo, and then proceed to the server=20
> settings menu to export everything,=20

I'm not certain what you mean by "export everything".

> the system effectively hangs during=20
> export. Users still seem to be able to use a POP client to fetch their=20

The mail is handled by the Cyrus daemon with is an independent process.

> mail, but the Apache interface crashes and, since I am logged in as the=20
> Root user via the webmail interface, I am effectively at a standstill. I=20

My *guess* is that the WebUI process is hung up.

> usually end up having to SSH into the box, do a shutdown/reboot command,=20
> and wait a few minutes for things to come back up.

What happens if you just "rcogo-webui restart" instead of rebooting the
whole system.  Also do you see anything in the log file when this
happens (/var/log/opengroupware/ogo-webui-1.1-err.log)?

> This happens *every time* I try to export user database changes of any=20
> kind.

Are you using vanilla OGo or Instant OGo?  Perhaps the export feature is
an Instant OGo thing?

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