[OGo-Users] Re: click-to-dial & Asterisk

[Adam Tauno Williams]

>   Perhaps it would be better if the instructions just explained how to add the changes manually?

No, there is no need at all to edit the files manually.  Manually
editing configuration files will only create more problems.  The tools
work, and should be used.

> I wasn't really aware that an OGo "Defaults" command existed anyway, so that bit confused me.

Then you clearly haven't read any of the available documentation; using
Defaults is a standard part of OGo configuration.
http://docs.opengroupware.org/Members/whitemice/wmogag/file_view