[OGo-Users] Re: click-to-dial & Asterisk

[Sebastian Reitenbach]

users@opengroupware.org wrote: 
>   OK, the Debian binaries are at svn2056.
That should be fine, containing the bugfix.
When you startup ogo manually, does there is a line saying sth. like this:
Dec 09 16:42:59 ogo-webui-1.1 [6035]: |ogo-webui-1.1| CTI Dialers: 
AsteriskDialer


> 
>   The config changes have been made according to this page : 
> 
http://docs.opengroupware.org/Members/buzzdee/asterisk/OGo%20Asterisk%20Dialer/document_view,

> and I installed and restarted OGo...  but contact phone numbers still 
> appear as plain text without a phone icon.  Should I...
Just to make sure please show us the output of of the following commands:
Defaults read NSGlobalDomain CTIDialer
Defaults read NSGlobalDomain CTIRemoteHostToDevice
Defaults read NSGlobalDomain OGoAsteriskConnectionDictionary
Defaults read NSGlobalDomain AsteriskInternalExtensionLength
Defaults read NSGlobalDomain AsteriskDialOutPrefix
Defaults read NSGlobalDomain AsteriskInternalContext
Defaults read NSGlobalDomain AsteriskOutgoingContext
Defaults read NSGlobalDomain AsteriskCommands
Defaults read NSGlobalDomain CTIPersonTelephoneField
Defaults read NSGlobalDomain LSTeleType
You should obfuscate the Username and Password from the AsteriskCommands


> 
> 1)  Rebuild the Asterisk CTI driver from the latest sources?
> 
> 2)  Switch on an option somewhere in the interface?
> 
> 3)  Attempt to debug somehow?
> 
> 4) ???
> 
>   Also, regarding the CTIRemoteHostToDevice option : is it to map a web 
> client IP/hostname to a phone device?
There are two ways in configuring the AsteriskDialer to match client to a 
phone device.
1. You can use the CTIRemoteHostToDevice as shown in the example, where the 
IP address is the IP address of the Desktop where the user runs the browser, 
the matching SIP/extension is the SIP extension of the telephone near that 
desktop. This works well for statically assigned phones. 
2. You can set the Default CTIPersonTelephoneField to e.g. 04_tel_ext, then 
set the LSTeleType Default to include 04_tel_ext. Then via the Webinterface, 
the users assigned phone extension has to be placed in the new telephone 
field 04_tel_ext. This works well for users with mobile devices, e.g. 
softphones on a notebook... I updated the page to include an example for the 
LSTeleType Default.
I'm not sure whether both can be used together, or which has precedence, I 
need to take a look into the code. 

I'll go explain more to the Defaults on the page, stay tuned.

Sebastian
> 
> -Mark
> -- 
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