[OGo-Users] Re: click-to-dial & Asterisk

Sebastian Reitenbach users@opengroupware.org
Sun, 09 Dec 2007 20:39:31 +0100


> > 
> >   Also, regarding the CTIRemoteHostToDevice option : is it to map a web 
> > client IP/hostname to a phone device?
> There are two ways in configuring the AsteriskDialer to match client to a 
> phone device.
> 1. You can use the CTIRemoteHostToDevice as shown in the example, where 
the 
> IP address is the IP address of the Desktop where the user runs the 
browser, 
> the matching SIP/extension is the SIP extension of the telephone near that 
> desktop. This works well for statically assigned phones. 
> 2. You can set the Default CTIPersonTelephoneField to e.g. 04_tel_ext, 
then 
> set the LSTeleType Default to include 04_tel_ext. Then via the 
Webinterface, 
> the users assigned phone extension has to be placed in the new telephone 
> field 04_tel_ext. This works well for users with mobile devices, e.g. 
> softphones on a notebook... I updated the page to include an example for 
the 
> LSTeleType Default.
> I'm not sure whether both can be used together, or which has precedence, I 
> need to take a look into the code. 
> 
I updated the docs plone again, well, mentioning the second way there too. 
Then I took a quick look at the code, to figure out, I never implemented the 
second way. So there is only one way for now. But well, I'll implement that 
in one of the next days, just need to find a bit of time. I think I should 
also add a Default, where the Admin can choose the lookup order.
So for now, the docs plone is a bit ahead in time (:

cheers
Sebastian