[OGo-Users] Re: click-to-dial & Asterisk

Sebastian Reitenbach users@opengroupware.org
Mon, 10 Dec 2007 22:02:56 +0100


users@opengroupware.org wrote: 
> 
> > > 
> > >   Also, regarding the CTIRemoteHostToDevice option : is it to map a 
web 
> > > client IP/hostname to a phone device?
> > There are two ways in configuring the AsteriskDialer to match client to 
a 
> > phone device.
> > 1. You can use the CTIRemoteHostToDevice as shown in the example, where 
> the 
> > IP address is the IP address of the Desktop where the user runs the 
> browser, 
> > the matching SIP/extension is the SIP extension of the telephone near 
that 
> > desktop. This works well for statically assigned phones. 
> > 2. You can set the Default CTIPersonTelephoneField to e.g. 04_tel_ext, 
> then 
> > set the LSTeleType Default to include 04_tel_ext. Then via the 
> Webinterface, 
> > the users assigned phone extension has to be placed in the new telephone 
> > field 04_tel_ext. This works well for users with mobile devices, e.g. 
> > softphones on a notebook... I updated the page to include an example for 
> the 
> > LSTeleType Default.
> > I'm not sure whether both can be used together, or which has precedence, 
I 
> > need to take a look into the code. 
> > 
> I updated the docs plone again, well, mentioning the second way there too. 
> Then I took a quick look at the code, to figure out, I never implemented 
the 
> second way. So there is only one way for now. But well, I'll implement 
that 
> in one of the next days, just need to find a bit of time. I think I should 
> also add a Default, where the Admin can choose the lookup order.
> So for now, the docs plone is a bit ahead in time (:
No, it is not, I figured out, that I implemented that before in 
SkyDialNumber.m. 
There is a bugzilla entry to that:
http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=1863
So the first way works should just work, to take the second possibility, you 
have to add this patch too.
Need to update the plone page again ;)

Sebastian