[OGo-Users] Re: click-to-dial & Asterisk

[Sebastian Reitenbach]

users@opengroupware.org wrote: 
> users@opengroupware.org wrote: 
> > 
> > > > 
> > > >   Also, regarding the CTIRemoteHostToDevice option : is it to map a 
> web 
> > > > client IP/hostname to a phone device?
> > > There are two ways in configuring the AsteriskDialer to match client 
to 
> a 
> > > phone device.
> > > 1. You can use the CTIRemoteHostToDevice as shown in the example, 
where 
> > the 
> > > IP address is the IP address of the Desktop where the user runs the 
> > browser, 
> > > the matching SIP/extension is the SIP extension of the telephone near 
> that 
> > > desktop. This works well for statically assigned phones. 
> > > 2. You can set the Default CTIPersonTelephoneField to e.g. 04_tel_ext, 
> > then 
> > > set the LSTeleType Default to include 04_tel_ext. Then via the 
> > Webinterface, 
> > > the users assigned phone extension has to be placed in the new 
telephone 
> > > field 04_tel_ext. This works well for users with mobile devices, e.g. 
> > > softphones on a notebook... I updated the page to include an example 
for 
> > the 
> > > LSTeleType Default.
> > > I'm not sure whether both can be used together, or which has 
precedence, 
> I 
> > > need to take a look into the code. 
> > > 
> > I updated the docs plone again, well, mentioning the second way there 
too. 
> > Then I took a quick look at the code, to figure out, I never implemented 
> the 
> > second way. So there is only one way for now. But well, I'll implement 
> that 
> > in one of the next days, just need to find a bit of time. I think I 
should 
> > also add a Default, where the Admin can choose the lookup order.
> > So for now, the docs plone is a bit ahead in time (:
> No, it is not, I figured out, that I implemented that before in 
> SkyDialNumber.m. 
> There is a bugzilla entry to that:
> http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=1863
> So the first way works should just work, to take the second possibility, 
you 
> have to add this patch too.
Is there any chance someone could test this addition to SkyDialNumber 
together with the other dialer plugin, so that it is not breaking anything 
for it? As of the patch to OpenGroupware+CTI.m, that Adam applied some days 
ago, I doubt that the other dialer ever worked at all, but I'm not sure as I 
am unable to test it at all.

> Need to update the plone page again ;)
have done so.

cheers
Sebastian